Need help accessing your subscriber content? We are here for you! Contact us directly at Support@ShopLuxuryOutlet.com for assistance.

How Do Bag Drops Work?

Bag Drops are hosted on our website. Items are only available for preview before the event. At the scheduled time of the event, ITEMS BECOME AVAILABLE FOR PURCHASE.

Arrive ahead of time for Bag Drops. Be prepared to "Add to Cart" and "Checkout" as soon as the clock strikes 8pm. It really does come down to milliseconds for high-demand listings! 

Information about upcoming Bag Drops is available on our Website Homepage and via the Navigation/Menu Bar. Subscribe to our Email Newsletter for updates (scroll all the way down to Page Footer to sign up).

LUX CLUB Subscribers receive a $200 discount prior to our Bag Drops (read more about code delivery methods below) – limited to one use per order, per event, per subscriber.

Bag Drops

  • Bag Drops are announced several weeks in advance of the scheduled event.
  • Items are only available for preview before the event.
  • At the time of the event, ITEMS BECOME AVAILABLE FOR PURCHASE. 
  • Non-subscribers can make full price purchases from our Bag Drops.
  • All customers can purchase multiple items during Bag Drops. Subscribers will only receive a discount for one item, per event. 
  • Subscribers have the opportunity to try their luck at being the first to purchase a Bag Drop item for a discounted price, by applying their subscriber discount code at Checkout.
  • Subscribers receive a $200 discount code prior to our Bag Drops – limited to one use per order, per event, per subscriber.

FLASH Bag Drops

  • FLASH Bag Drops are always a SURPRISE and are announced on the day of the event, for a LIMITED drop, featuring varying prices.
  • Items are only available for preview before the event.
  • At the time of the event, ITEMS BECOME AVAILABLE FOR PURCHASE. 
  • Non-subscribers can make full price purchases from our Bag Drops.
  • All customers can purchase multiple items during Bag Drops. Subscribers will only receive a discount for one item, per event. 
  • Subscribers have the opportunity to try their luck at being the first to purchase a FLASH Bag Drop item, FOR THE AMOUNT INDICATED, by applying their subscriber discount code at Checkout. 
  • Subscribers receive a $200 discount code prior to our Bag Drops – limited to one use per order, per event, per subscriber.

Where do I access my LUX CLUB discount codes?

If you subscribed via Instagram: access codes via the Crown Tab on our Instagram Page.

If you subscribed via our Website: codes are delivered via Email.

How do subscriber codes work?

When your cart is ready, click CHECKOUT. On the Checkout Page, you will see a designated input section where you can apply your MOST CURRENT code (codes are updated every week for our BUY NOW Collection, and for each Bag Drop event). CODES ARE CASE SENSITIVE.

Why isn't my code working?

- Codes are case sensitive. Input using the correct format.

- Check to make sure you are using the correct code for the corresponding event/collection.

- Use the BUY NOW code for our BUY NOW Collection ONLY.

- Bag Drop discount codes change for every event. 

- Bag Drop codes can only be applied ONCE per item, per event, per customer. 

- Still having trouble? Contact us at Support@ShopLuxuryOutlet.com and we will take a closer look at your account. 

How are prices so low for your Bag Drop events & Auctions?

At The Luxury Outlet, we are excited to be able to host events that feature unbeatable prices on pre-loved luxury goods to our subscribers. It is BECAUSE of our subscribers that we are able to host these events. Thank you for making our dreams come true! We are your biggest fans and are cheering you on at our next competitive event.

We Admit It – Our Business is Unique

We understand that excitement can quickly turn to overwhelm when navigating a unique business model. We are dedicated to making our service user-friendly and have put together a guide of Frequently Asked Questions for the curious reader who wants to know the inside scoop!

Thank you for your trust

Check Out Our Full List of FAQs