It's a fair question! We are a trusted source for pre-loved luxury goods. Some high-value beauties come to us almost new, while others show signs of obvious favoritism in a past life. We make every effort to provide detailed photos, as well as descriptions of any damage that can't be captured in a photo.

We strive to provide accurate and transparent information about the condition of each item so that you can make an informed decision. If you have any specific questions or concerns about an item's condition, please don't hesitate to reach out.

We are unable to accept returns or cancellations once an order has been placed. We strongly encourage you to carefully review all product pictures and descriptions, and to ask any questions you may have before making a purchase.

We value your satisfaction and want to provide the best possible experience. If you encounter any issues or concerns with your order, please contact us, and we will do our best to assist you within the confines of our policies.

At The Luxury Outlet, we take pride in curating a diverse selection of products from various trusted sources. We believe in supporting local businesses, which is why we source from consignment shops and vendors in our community. Additionally, we explore online third-party platforms to expand our product offerings and provide our customers with a wide range of options.